Cactus Consumer Protection helps consumers find legal verified businesses and companies that can be dealt with without risks.
Cactus consumer protection aims to help consumers to find legal businesses or companies. Our mission is to establish a better marketplace for both sellers and buyers.
With a systematic process, Cactus Consumer Protection makes a smooth and trustworthy way of interaction between companies and consumers possible. We focus on finding legitimate businesses and companies that may work online/offline. And resolve issues that do not require any legal expertise. We keep a proper check and balance, heed proper attention to unresolved complaints of consumers. As the Internet has become a hub of online businesses, the chances of scammers and fraud are also higher. In order, to avoid any scam and risk we provide unbiased and authentic information to our members. And it reduces the risk of being scammed. Cactus consumer protection’s role is neutral, we neither favour any company nor any customer. The utmost focus is to help out consumers in the easiest possible way to find legitimate business. Meanwhile, helping any business to grow and become an influential stakeholder with a certain code of conduct to be followed.
With an affordable monthly/annual fee, Cactus Consumer Protection offers membership to any company. Before giving membership and an approved logo we make sure that the company is authentic and there is no risk to work with. We collect basic information about the company and they have to prove that they are legitimate. We keep an eye on all the queries of customers but pay special attention to unresolved complaints.
After years of market research, Cactus Consumer Protection has all the features making it one of the best verification system. When dealing with an Approved Member you can rest assured that we have verified them by doing our Due diligence in making sure:
Plus there are other requirements that all members must provide before they receive our Approved Logo.
When you are dealing with a new company, you should check its reputation before dealing with them. Cactus Consumer Protection (CCP) offers an easy and free way to do this. CCP will mediate between Consumers and Members to resolve problems that do not require legal expertise. CCP keeps track of consumer complaints against businesses, and pays special attention to those that have unresolved problems. CCP Members must follow our code of conduct! Here you can get easy access to all of our Members
After a complaint is filed, Cactus Consumer Protection analyzes it and makes sure it is related to the marketplace issue. Because we don’t deal with any dispute that needs legal expertise. We never entertain any issue related to religion, race, politics or something that is against the national policies. At this point, we also make sure that your complaint has all the necessary details like your name, address and contact number. If the dispute concerns a clear business transaction, they will send a copy to the business referenced to get its input about the matter.
All approved members of Cactus Consumer Protection are required to respond to any query within 5 business days. When a dispute is handled to each party's satisfaction, CCP should be notified. We also contact the consumer to make sure that the dispute is resolved with mutual understanding. After ensuring this and taking feedback from the customer, CCP closes a file.
The business will be asked to respond to any complaint within 5 working days. After resolving any dispute with good terms from both sides, we usually close a case within 30 business days. If a business has made an attempt to resolve the issue or feels it was not at fault, the complaint may enter an arbitration or mediation process.
The role of Cactus Consumer Protection is like a neutral third party that assists both companies and customers. We are an independent platform that is not affiliated with any local or federal organization. The purpose is to reduce scamming and promote a healthy business environment. We publish unresolved matters or disputes about a business. We always request them to pay attention to complaints so that they may grow more.
If the matter goes to mediation, Cactus Consumer Protection should be notified as to the outcome of such Mediation or Arbitration.
Membership includes a license to use the Cactus Consumer Protection Trusted Site seal of "Approved" on the domain you listed as your company's official website. You may use the seal on as many pages as you desire within the domain ONLY.
Search a company and submit a complaint once the search has completed.
Monthly payments automatically billed to your credit card or PayPal account and is non-refundable. We will charge you $49.99 today to set up your membership. You will be charged $11.99 per month for membership dues until you notify us to cancel. You may cancel at any time. There is no setup fee if you prepay for a year! Save $49.99 when you prepay your monthly dues for a year! Just pay 12 months x $11.99 now ($143.88) Membership will automatically renew each year on your anniversary date. I don't have a credit card. I'll mail you the setup fee and first three months of payments.